Shipping Policy

Do you ship to me?
Our Cookery Book, Coins, Vinyl LP and CD can be shipped globally, the shipping prices will be displayed at the basket stage. Our fresh products, products containing alcohol and food products are currently only available within the UK mainland (excluding Northern Ireland, Highlands, Channel Islands and some northern areas of Scotland). If you have any questions about deliveries, then don’t hesitate to drop us an email at store@dishoom.com
When will my order be sent out?
Our Meal Kits will be sent on your nominated delivery day, all other orders will be sent out on the same day the order is made, if placed before 1pm.
Is the shipping tracked?
All shipping in is tracked and you will receive an email from the courier service confirming dispatch which will provide you with a unique tracking number.
What if I don’t receive a confirmation email?
Please contact us on: store@dishoom.com
What if my order doesn’t arrive?
Please contact us on: store@dishoom.com and quote your order number. We’ll look into it straight away.
My order was damaged, what should I do?
Please take pictures of the order as it arrived, including any packaging and close ups of the damage. Please do then send these to us on store@dishoom.com and let us know the date the order arrived.
Can I change my delivery address?
We will endeavour to change this for you, please contact store@dishoom.com – but once the item has been shipped, we aren’t able to change a delivery address.